Pricing

Simple pricing for every family

Arrival and departure alerts, “I’m okay” check-ins and low-battery alerts are free on every plan.

Billing period
14-day free trial

Family Haven Plus

More places and routines for busy families.

£39.99a year

That’s about £3.33 a month

Prices include VAT.

Start 14-day free trial
  • Everything in Free
  • Unlimited saved places for your family
  • Unlimited routines and missed-routine alerts
  • Priority support

Each person’s phone can watch up to 20 places at once.

Free

Free for every family, no time limit.

£0

Download free
  • Unlimited family members
  • Arrival and departure alerts for up to 3 saved places for your family
  • 1 routine with missed-routine alerts
  • “I’m okay” check-ins
  • Low-battery alerts, and alerts when a child’s phone stops reporting
  • All privacy controls: pause sharing, export and delete data
  • Colour themes

Prices include VAT. Subscriptions are bought through the App Store or Google Play, and payment is taken by Apple or Google. Your subscription renews automatically unless you cancel at least 24 hours before the end of the current period. You can cancel any time in your App Store or Google Play subscription settings. Each family can have one free trial. If you don’t cancel before it ends, you’ll be charged for the plan you chose. See our terms of use and privacy policy.

Every plan

Included in every plan

Compare plans

What’s included in Free and Family Haven Plus
FeatureFreePlus
Places and routines
Family membersUnlimitedUnlimited
Saved places with arrival and departure alertsUp to 3 for your familyUnlimited
Routines with missed-routine alerts1Unlimited
Alerts
“I’m okay” check-insIncludedIncluded
Low-battery alerts, and alerts when a child’s phone stops reportingIncludedIncluded
Privacy and settings
Privacy controls: pause sharing, export and delete dataIncludedIncluded
Colour themesIncludedIncluded
Support
Help by emailIncludedIncluded
Priority supportNot includedIncluded

FAQ

Questions about pricing

Anything else? Email support@ourfamilyhaven.com.

Is Family Haven free?

Yes. The free plan has no time limit and includes up to 3 saved places for your family and 1 routine, plus arrival and departure alerts, check-ins, low-battery alerts and all privacy controls.

How does the free trial work?

You get 14 days of Plus for your family. Cancel before it ends and you won’t be charged; otherwise your chosen plan starts. Nothing is deleted either way.

Does every family member need to pay?

No. One parent subscribes and the whole family gets Plus.

Can my child buy a subscription?

No. Only parents can subscribe, and children never see prices or upgrade prompts in the app.

How do I cancel?

In your App Store or Google Play subscription settings. You keep Plus until the end of the period you’ve paid for.

What happens to my places if I cancel?

They’re kept. If you have more than the free plan allows, the extras are paused rather than deleted, and a parent chooses which stay active. Subscribe again and they come straight back.

Can I switch between monthly and yearly?

Yes, in your App Store or Google Play subscription settings.

I’ve got a new phone. How do I get Plus back?

Sign in to Family Haven, then go to Settings, Family Haven Plus, and tap Restore purchases.

How do refunds work?

Refunds are handled by Apple or Google under their refund policies. You can request one through the App Store or Google Play.

Do you sell my data or show ads?

No. No ads, no analytics trackers, and we never sell your data. Read our privacy policy for the details.

Set up your family in a few minutes

Download Family Haven free. A parent can start the 14-day Plus trial in the app whenever it suits them.

Coming soon to the App StoreComing soon to Google Play